In order to offer competitively low prices online, we ask that return or cancellation requests be in writing and submitted through our ticket system found on our website and must follow the policies as written below:

Cancellations requested within 1 business day will incur a cancellation fee determined after shipping costs have been calculated and incurred. Cancellations requested after 1 business day from placing an order online or by phone will incur a strict 20% restocking and/or cancellation fee in addition to any shipping charges that have been incurred. Financing orders cannot be cancelled under any circumstances after the documents have been signed. Any custom made orders or wholesale orders (i.e. golf carts, motorcycle trike conversion kits, sidecars, motorcycle lifts, auto lifts, wholesale orders or ANY assembled items) are non-refundable. Any order cancellation request must be in writing and requested through our ticket system here:
CUSTOMER SERVICE - CLICK HERE

You may request a return with our claims dept. within 7 days after the item has been delivered. Any returned item must be freight pre-paid by customer. All shipping charges are non-refundable. Any returned item must be in the original packaging and must be in resell-able, brand new, UN-opened condition. Any custom made or wholesale orders (i.e. golf carts, motorcycle trike kits, sidecars, motorcycle lifts, or wholesale purchases including any assembled items) are non-refundable. Snow plows are non refundable. Any authorized return will incur a strict 20% restocking fee. Items that are refused and returned due to shipping damage will not incur any return fees. Any Return Request must be in writing and requested through our ticket system here: CUSTOMER SERVICE - CLICK HERE

Layaway payments can only be made via check-by-phone, certified check, money order or wire transfer and are NON-REFUNDABLE unless requested within 3 business days of the initial payment. Any written cancellation of a layaway after 3 business days from the initial payment will result in a store credit towards any purchase of equal or greater value. If a layaway order is not paid in full or a store credit is not used in full before 24 months from last payment made and a layaway payment has not been made for a period of 6 months, any payment made or store credit to date will then be forfeited, the order or store credit will be rendered canceled. Any Layaway Cancellation Request or use of in Store Credit Request must be in writing and requested here:
CUSTOMER SERVICE - CLICK HERE

Please Note:

Most items ship in a crate and require some assembly, including but not limited to; unpackaging, tires, handlebars, battery installation, roll cages, nut and bolt tightening, etc. Any dispute arising from this contractual (buyer/seller) relationship shall be under the jurisdiction and governed by the laws of the State of Illinois and shall be decided solely and exclusively by a court of competent jurisdiction in Will County, in the State of Illinois, commenced by either BUYER or SELLER. Any party who unsuccessfully challenges the enforceability of this forum selection clause shall reimburse the prevailing party for its attorney's fees, and the party prevailing in any such dispute shall be awarded its attorney's fees.